Privacy policy.

YFW Concierge ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our services.

1. Information We Collect

  • Personal Information: Name, contact details, payment information, and any other details necessary for our services.

  • Service Information: Details about your requested concierge services.

  • Technical Data: IP address, browser type, and usage data when visiting our website.

2. How We Use Your Information

  • To provide and manage our concierge services.

  • To process payments and communicate with you.

  • To personalize and improve our services.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers assisting in delivering our services (e.g., ski rental companies, tour guides).

  • Payment processors for secure transactions.

  • Legal authorities if required by law.

4. Data Security

We implement security measures to protect your information but cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, or request deletion of your personal data. Contact us at kate@yfwconcierge.com for requests.

6. Updates to This Policy

We may update this Privacy Policy. The latest version will always be posted on our website.